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​Episode 106: Social Customer Experience with Hootsuite CTO Ryan Donovan

Creating an amazing Customer Experience in an increasingly online world takes some thought leadership and tools that work. Our Guest for this show is the Cheif Technology Officer for the global leader in Social Media Management.

Hear Ryan Donovan's perspectives in leading Customer Experience on Social Media, how they are helping business build trust-based customer relationships and enabling the growing world of Social eCommerce. Tune in to become en even more Inspiring Leader!

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On episode 105 we explore Conative Intelligence.

Conation may be one of the least used words in the English language, but it happens to be one of the most important activities that any leader can engage in.

Join our Host, Terry Lipovski, for this special "LeaderTips" episode of Inspiring Leaders to hear how you can Aim Well with Conative Intelligence.

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Influencing Culture is one of the most challenging jobs that any organization can face. How does an S&P100 company do it? With creativity and innovation!

​Join us for this live interview with PepsiCo's Human Resources Vice President, Michael Rady, who's creativity and unique perspectives are bolstering his company's culture to new levels.

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Bünking Founder & CEO Steve Cody has become an Entrepreneurial Legend, having previously launched 16 successful companies.

​Now, as Steve prepares to take the wraps off his 17th Start-Up, we sat down with him to explore how he keeps finding golden opportunities in this fiercely competitive world and we try to unravel the secret sauce he leans on to be a brilliant entrepreneur.

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Carl Pullein is a Leadership 4.0 Productivity and Time Management Expert, enabling new, innovative ideas and methods for us to prioritize our lives while becoming more efficient and effective with all the things that we most want to do.
A Brit by birth, Carl Pullein is now based in Seoul, South Korea where he teaches English, leads Productivity Training and Coaching and he has written four books, including "Your Digital Life", "Your Digital Life 2.0" and "Working With Todoist". His insight and creativity have led him to work with KIA's global marketing team, Tax Inspectors and global CEOs.
Join us for this insightful and valuable episode to learn how you can become far more productive and put your life back in a healthy workflow.

Follow Carl Pullein on LinkedIn, Twitter (@carl_pullein), YouTube and via his website at www.carlpullein.com
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SHOW NOTES
Recorded on Juneteenth, June 19, 2020, this special episode of Inspiring Leaders tackles the thorny and provocative topic of Racism in a conversation that needs to happen.
Special Guest Kashmel McKoena, otherwise known as "Major Kash" joins Terry Lipovski to review what's happened to George Floyd, the subsequent protests, other cases of race discrimination, systemic racism and unconscious bias.
Join us to hear about what is being done in Canada, USA and around the world, and our own call for action. We hope this episode resonates with everyone and helps build momentum and constructive dialogue aimed at ending racism everywhere.

LINKS

Käsh McKöena on LinkedIn linkedin.com/in/käsh-mcköena-46bbb81b
Käsh McKöena on Twitter https://twitter.com/imajorkash
Käsh McKöena’s Email [email protected]
McKöena Law Hotline: 613-695-MLAW
McKöena Law Website: http://mckoenalaw.com

Ubiquity Leadership: Ubiquity.coach
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Yann Toutant believes companies can be more innovative by creating and working as remote teams. As the CEO of the Dutch division at Econocom, and based in The Netherlands, Yann is a visionary, inspiring and courageous leader who is spearheading a move to make his company remote friendly. He believes the associated focus on experiences versus possessions which comes with the location independence, presents a new opportunity to Corporates. 
 
Yann is a strong believer in the ‘location independence’ movement. He believes the associated focus on experiences versus possessions presents a new opportunity to Corporates.  He sees CEOs dealing with three major challenges, shifting business models, integrating startup mentality into company culture and attracting the "Y" generation.  He believes the mindset shift from possessions to experiences frees up the mind to create new solutions. Also, employees open up to new experiences when they are outside of an office environment.
 
 
On this episode of Inspiring Leaders, Yann Toutant shares with us the secrets of successful remote teams and how they can become your secret business advantage.
 
Based in The Netherlands, and with over 10,000 employees in 18 countries and over $5B in annual revenues, Yann’s company, Econocom, designs, finances and oversees digital transformations of companies
 
LINKS
Yann Toutant on LinkedIn 
Yann Toutant on Twitter 
Yann Toutant’s Email 
Econocom’s Website 

​Dan Hendry strives toward promoting sustainable initiatives for the Limestone District School Board, and is the manager of community based learning & innovation at St. Lawrence College.  An architect behind the internationally recognized Kingston Transit High School Bus Pass Program – the program which has grown high school ridership from 28K to over 600K rides yearly from 2012-2016 by onsite transit orientation and free bus passes. 
 
"You have to give AND take, because reciprocity creates trust"
 
His concern for the environment is what drives him to take initiative in promoting sustainable solutions within the Kingston community. He continues to engage in initiatives that promote positive sustainable change throughout the Kingston community. His combined interest in sustainability, innovation, entrepreneurship, student mentorship, and community have been well integrated into his personal, academic, and professional experiences. Dan is continuously seeking new opportunities to connect with like-minded professionals who engage in sustainable & innovative initiatives within the community.
 
LINKS
Dan Hendry on LinkedIn 
SustainableDan on Twitter 
Dan Hendry’s Email 

“Inspiring leadership isn’t about being perfect, it’s about making sure that what you do matters”

Being strategic is important, however, strategically leading an entire organization requires great forethought, strong intentions, great communication, some humility and outstanding leadership. On this episode we speak with Martha Saunders who is leading the University in West Florida to some lofty goals. 

“We’re not the oldest university, not the largest and not the richest, but we can turn on a dime!”

Martha Saunders is the sixth President of the University of West Florida. In her 30-plus years in higher education, she has served as in academic and leadership roles at universities in Florida, Georgia, Wisconsin and Mississippi. She has led the University of West Florida to its status as a top-performing public universities with the third-highest score in the Florida Board of Governors performance metrics. She established the UWF Innovation Institute, Center
for Cybersecurity and the Office of Equity and Diversity. 

“We are a spirited community of learners, launching the next generation of big thinkers who will change the world”

Dr. Saunders’ vision for UWF is for it to grow beyond its beginnings as a regional comprehensive university and be seen as a leader in innovation and cutting- edge academic programs. She plans to build on the University’s strengths and its undergraduate traditions while creating programs that will attract the faculty and research funding needed to make the leap to the next level.  

“We are not about bigger, we are about better. I want us to be the next big thing"

Under the strategic leadership of Dr. Saunders, the University of West Florida has become the buzz of the Post-Secondary Education world.  The perspectives that Dr. Saunders shares are fundamentally important for any organizational leader. Tune in now to become even more strategic and don't forget to share this episode with someone you care about.
 
LINKS
Dr. Martha Saunders on LinkedIn 
Dr. Martha Aunders on Twitter 
Dr. Martha Saunders’ Email 
University of West Florida